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17/10 Namrata Sinha
TA Team at HCL

Views:1333 Applications:84 Rec. Actions:Recruiter Actions:2

HCL Technologies - Deputy Manager - Sales & Operations - Salesforce.com (5-8 yrs)

Delhi/NCR/Noida Job Code: 502666

JD:

- Continuous improvement of the program's process through better understanding of sales transformation strategy, on-ground dynamics, customer relationships, employee expectations and marketing campaigns of the program.

- Take leadership role in designing and executing improvements in the program's process via automation, integration with other platforms and understanding of other processes.

- Create FRDs and service requests for any process change and work closely with technical teams to implement the changes.

- Responsible for all reports, analytics and presentation decks necessary to report program performance to various teams and leaders in the company.

- Understand changes in reporting requirements, collaborate with other teams and create improved reporting of program performance for C level executives.

- Support the lead managers in the program with insights so that they can have better relationship with account leaders, process leads quicker and achieve their targets.

- Support the marketing manager in execution of marketing campaigns and events through insights on target audience from the data in the system.

Required Qualifications:

- Post graduate in business management from a reputable business school

- 5 to 7 years of experience in sales/marketing processes, operations and programs.

- 2 to 3 years of experience in data analytics with the use of any analytical software preferable.

Required Competencies :

- Excellent verbal and written communication with expertise in MS PowerPoint.

- Hands-on experience in Salesforce.com with understanding of opportunity stages in sales cycle and ability to create reports & dashboards.

- Hands-on experience in MS Excel (well versed with Vlookup and other formulae, Pivot Tables)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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