Haptik's Virtual Assistant for Commerce provides customers with an intuitive conversational way to discover and shop for products or services. This includes recommendations (which are the most romantic hotels near the beach in north goa / show me some in ear headphones with awesome bass), information (does this mobile support dash charging / what's it's screen size), quality (how good is it's camera / how have solo travellers rated this hotel), comparisons (which of these two options is better for gaming), guidance (how much ram do I really need / what are the benefits of laser autofocus) and a variety of other types of customer queries. Responsibilities: - Validate and update the knowledge graphs used by the AI Assistant for various product/service categories within E-Commerce / Insurance / Financial Services / Travel / Related Domains. - Conduct primary research (through interactions with experienced domain experts) and secondary research (through the web) to fine-tune the knowledge graphs. - Teach the conversational AI engine different ways of representing important concepts and intents, to increase its understanding of user questions. - Provide articulate sample responses to different types of queries, to improve the engagement and conversions of users interacting with the AI assistant. - Add deep and engaging short-form content to the knowledge graph wherever applicable - e.g. benefits of features, considerations for different use cases etc. - You will be responsible for delivering high-quality products in a fast pace environment. - Work in consultation with clients to identify and build client-specific versions of the knowledge graph on top of the generic knowledge graph for the given category/domain. Requirements: - 2+ years in knowledge research / analysis / catalog management for E-Commerce / Insurance & Financial Services / Travel / Related domains (one or more of these categories). - Strong ability to envisage any domain as a logical framework of concepts. - Expertise in writing short-form content in an articulate manner.

Navi Mumbai

Haptik - Research Associate - Market Intelligence 

Haptik - Research Associate - Market Intelligence  ,Job Description for Haptik - Research Associate - Market Intelligence  in Haptik in  Navi Mumbai for (2-6) years of experience. Apply Now!

Job Description for Haptik - Research Associate - Market Intelligence  in Haptik in  Navi Mumbai for (2-6) years of experience. Apply Now!