Customer Success Manager- India Enterprise Roles and responsibilities : - Work in sync with the Domestic Sales team to develop and manage a portfolio of clients. - Responsible for sustaining business growth, profitability by maximizing value and reducing churn - Constantly keep in touch with the customers and make sure they are using the product and are satisfied with it. - Collect information and intelligence across various customers and share best practices with the Inside Sales team. - Analyze customer data to improve customer experience. - Deliver product walkthrough for customers. - Evaluate and improve existing processes, knowledgebase articles and external communication. - Mediate between clients and the organization to evangelize HackerEarth to create Customer Champions. - Identify potential opportunities for cross-sell / upsell. - Handle and resolve customer requests and complaints - Provide client inputs in product design and product development.

Bangalore

HackerEarth - Customer Success Manager - Enterprise 

HackerEarth - Customer Success Manager - Enterprise  ,Job Description for HackerEarth - Customer Success Manager - Enterprise  in HackerEarth in  Bangalore for (5-15) years of experience. Apply Now!

Job Description for HackerEarth - Customer Success Manager - Enterprise  in HackerEarth in  Bangalore for (5-15) years of experience. Apply Now!