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HR Head at Arin Consultancy
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Group Manager - Training - Retail Banking (7-15 yrs)
Job Description:-
- Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU
- Take direction from training lead and execute deliverables
- Design process training plans with inputs from client SMEs
- Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc.
- Set-up daily/weekly huddles with trainees to track progress and resolve any issues
- Participate in periodic transition update calls set-up by Project Managers for internal stakeholders and provide detailed updates on progress of training batches
- Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations
- Develop training interventions (BTB) based on TNA for existing employees
- Conduct certification programs & other developmental workshops for auxiliary trainers
- Review and revise the standard operating procedures periodically or as agreed with the client
- Ensure robust update management process is deployed and followed
- Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD)
- Preparing, publishing and maintaining various training reports and dashboards
Qualifications
- Minimum of 7 years of experience in Banking domain
- Training experience will be preferred
- Excellent communication and presentation skills
- Strong time management skills
Qualifications:-
Any Graduate / PG
Additional Information:-
Shifts: - Flexible
Training Work Experience 6+Years Preferred.
Group Manager - Training - GGN
Candidates from a Retail Banking BG Mandatory
Business is Open to Look at Ops Profiles
Role: - Team Role: - AM/DM - 5/6
Shifts: - 12:00 PM to 12:00 AM Bracket - Sunday to Thursday (Middle East)
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