Owner at Quest Executive Search Services
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Group Manager - Quality - BPO (6-10 yrs)
We are looking for candidates for a leading BPO, who have worked on client facing or backend roles in Quality.
- Green Belt Certified Mandatory, Black Belt Trained Certified Preferred.
- Drive improvement initiatives that positively impact client profitability
- Identify area of improvements and facilitate Lean Six Sigma projects
- Solve business problems with innovative ideas and provide insight through statistical analysis
- Identify process gaps and suggest automation's
- Coach and train Green Belt aspirants
- Proactive and able to handle multiple projects at single time
- Good communication and managing stakeholder skills
- Expert in using mini tab
- Candidates who have worked on BFS projects preferred.
- Preference to MBA's.
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