- End to End ownership for delivery of an Academic Product in the field of Data Analytics
- Ownership of Program Office activities covering all aspects of program delivery and participants learning experience
- Support mentors and senior managers to ensure that participant's learning outcomes are met and a high level of satisfaction is maintained
- Be the first point contact for participants, troubleshoot queries and manage discussions
- Assist program director and senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry)
- Monitor participants- performance and various program trackers to ensure the program is running well in areas of responsibility and escalate cases as needed
- Review course videos to ensure quality
- Manage, identify and implement processes for smoother program management to ensure a consistent and trouble free learning experience
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