Title:

Associate Project Manager - Payment Compliance

(Immediate Onsite opportunity with a Global leader in web-based technologies and e-commerce, based in Bangalore)

The Role:

We are looking for a seasoned professional with expansive Strategy Research and Insights experience and a Consulting mindset. The candidate will play an instrumental role in servicing the surge in demand without losing time and quality.

- APMs own account management and independently leads business development efforts with current and prospective clients

- They possess distinctive knowledge and can use it to serve high-performing industry leaders.

- They own and deliver strategic research and consulting engagements - they lead creation of analytical plans on an engagement, guide the team to conduct appropriate analysis and operational improvements, and present findings/insights to the clients

- They actively participate in designing and streamlining organizational processes and strategic decisions such as building Insights capabilities within the firm, and support growth and development of the team as well as new propositions.

Candidate profile:

- Graduate/Post Graduate with 7-11 years of experience in delivering Operational Analytics and Strategic Insights engagements across industries, focused on the US and European markets Proficiency in managing compliance processes, suggesting process and operational improvements through automation, data analysis and analytics, as well as knowledge of payments risk mitigation, transactions monitoring and due diligence

- Experience in setting up and managing compliance quality control processes is an added advantage

- Ability to work with large data sets and utilize automation and reporting tools to generate actionable insights - Experience in managing large teams of 10-12 people across locations.

Role and Responsibilities:

- Account and Project Management

- Experience in leading business process improvement and insights as well as consulting engagements for clients across industries/geographies

- Able to independently engage with clients, and manage projects and teams, with senior management cover limited to strategic intervention.

- Manage end-to-end execution of complex projects, including:

- Analytical planning, leveraging client email/call notes.

- Work planning: realistic, in view of project requirements and team skill level; sharing proactive updates with internal and client stakeholders; reprioritizing efforts if required.

- Quality and Productivity: at a deliverable/output, individual and team level.

- Insights: Crisp yet comprehensive insight decks, keeping in mind the audience/consumers.

- Being hands-on while leading projects is a key requirement o Support BD efforts via client proposals and thought leadership whitepapers.

- Support BD efforts via client proposals and thought leadership whitepapers.

- Help manage project margins, via effective and efficient utilization of internal (team members, databases, etc.) and external (vendors, syndicated reports, etc.) resources.

Client Management :

- Accurately understand the client's business imperatives.

- Manage client expectations in terms of depth and breadth, format and granularity of output, and key milestones across the project timeline.

- Handle all client communication independently, including:

- Conversing on project insights/implications and thinking on-the-feet (on client questions, including tricky ones)

- Questioning/critiquing client hypotheses, brainstorming on potential outcomes, sharing Grail POV

- Ideating with client via workshop delivery (if applicable)

- Solution orientation even is tricky situations, is an essential attribute of this role.

People Management :

- Manage (simultaneously) 1-3 project teams, with a span of 10-12 execution resources, across varying levels of project complexity.

- Share objective and constructive (written/verbal, periodic/on-the-fly) feedback with team members, with suggestions on improvement areas/next steps.

- Provide effective and efficient coaching and mentorship on core and soft skills, for tagged team members as well as assigned professional development advisees.

- Offer, and enable, step-up opportunities to individuals to help them progress to the next level.

Other Initiatives :

- Be involved in organization improvement initiatives and activities such as knowledge management.

- Design, and conduct, skill-based internal training sessions, as part of the new hire induction program as well as periodic L&D activities.

- Help the organization scale-up via active participation in recruitment drives (off/on-campus).

About Grail Insights :

Grail Insights is a strategic insights consultancy that helps clients seize opportunities and respond decisively to market change by applying insights to any aspect of their business. In 2006, Grail Insights was founded as the research arm of a strategic consultancy firm. We are now an independent and rare hybrid: a global insights partner with deep consulting roots. We offer sales, marketing, and strategic expertise across multiple industries including Consumer & Retail, Financial Services, Healthcare, Industrial, Professional Services, Technology & Telecom, and Travel & Tourism. Our extensive research spans a wide range of industries, geographies, and languages with 250+ assignments executed in 40+ industries across 130+ countries in 35+ languages every year. We are an immensely talented team, with our offices and networks available worldwide. We are a corporate member of the Insights Association, maintain ISO certifications for process quality and data security, and comply with GDPR regulation.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.