About Goodera : Goodera is an employee volunteering, CSR, and ESG management company that enables corporations, foundations, governments, non-profits, and employees across 90+ countries. Goodera empowers companies to provide engaging and impactful virtual volunteering experiences to their employees globally and achieve volunteering goals. Through curated volunteering opportunities, end-to-end program management, and impact measurement, Goodera offers a seamless volunteering experience. Goodera enables non-profits to create a sustainable impact by raising money, increasing visibility, and building long-term volunteers for causes they support. Goodera is co-headquartered in San Mateo, CA, and Bangalore, India. For more details, please visit www.goodera.com. Responsibilities : - Lead strategic initiatives to drive growth and expansion across global virtual volunteering clients - Lead cadence calls with international clients, identify and implement initiatives to avoid churn and explore avenues to up-sell and maximize revenue - Work closely with internal teams - marketing, product, nonprofit partnerships, etc., to ensure successful project delivery - Drive new business growth through greater advocacy and reference-ability amongst current clients - Liaison with product team to ideate, brainstorm and suggest changes in the product roadmap - Own the business and influence leadership team by sensitizing them towards new user insights, product changes, new features etc. - Align key metrics and objectives with the leadership team Desired background: - 2-5 years of work experience preferably in a client facing role, cross-border exposure preferable Desired competencies: - Cross-cultural exposure - Strong communication skills - Client management skills - High energy and ownership - Strong Bias for action - Excellent organizational and team management skills - Should be able to handle pressure and deadlines in an unstructured work environment.

Bangalore

Goodera - Program Manager/Assoicate - Customer Success 

Goodera - Program Manager/Assoicate - Customer Success  ,Job Description for Goodera - Program Manager/Assoicate - Customer Success  in Goodera in  Bangalore for (2-5) years of experience. Apply Now!

Job Description for Goodera - Program Manager/Assoicate - Customer Success  in Goodera in  Bangalore for (2-5) years of experience. Apply Now!