CoE Lead Purpose of the role: The CoE Lead will be Responsible for leading the on-time Delivery, Implementation &amp; Operational support of Goodera's product and productized services deployment projects. Key Responsibilities: - Responsible for overseeing the Implementation and delivery of product deployments with our existing and new clients for large and complex projects. - Responsible as the primary point of contact to Delivery Head to track and report progress on various project deliverables - Oversee the Implementation team and support teams to develop solutions to meet client requirements and identify new opportunities for clients to benefit from goodera - Perform qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions. - Set clear project expectations and timelines required to deliver the outlined scope, coordinating with internal technical and relationship teams to ensure timelines can be met and provide status updates. - Capture client business requirements for any non-standard requests, ensuring early collaboration with any cross functional teams within the organization such as Product, Engineering, Customer Success, Data Compliance, etc. as required - Maintain the team focus on project documentation and build as per specifications. Perform quality assurance reviews on the deliverables for each team - Implementation and Support and promote a quality centric - Institutionalize service delivery processes of implementation to service handover between the Implementation and Support teams. - Proactively develops broader and deeper knowledge of related consulting methodologies through on the job experience and participation in training opportunities. Begins to develop CoE specific subject matter expertise. - Serve as an ambassador for Goodera's client experience, representing the organization at the highest levels to prospective partners and clients. - Internal stakeholder management - Promote a client-centric mentality across the whole of the organization, work with cross-functional teams to ensure that Success initiatives are visible and aligned with company goals, communicate product feedback and client sentiment to product and development team What are we looking for? - A minimum 7-10 years experience in Service delivery, project management Exposure to CSR/Sustainability or equivalent work experience in a SaaS environment is preferred but not mandatory - Possesses solid project management skills and client influencing and relationship building skills. - Works willingly and effectively with others in and across the organization to accomplish team goals. - Ability to manage multiple projects, juggle priorities and deliver on tight deadlines. - Has necessary subject matter expertise to effectively manage projects within a given CoE. - A bias toward action / you love to dive in and get stuff done. - Ability to successfully manage multiple priorities while maintaining a strong sense of urgency to ensure every client has a great experience with Goodera. - Are a passionate coach for your high performing team and Empowers the team and leads with empathy and integrity - Excellent presentation, communication and client influencing skills. - Prince 2/ ITIL certification is preferred but not mandatory What we have to offer: - Work with a performance-oriented team driven by ownership, open to experiments and passionate about creating impact. - Young and Vibrant team that is passionate about doing Good About Goodera : - Goodera is a technology platform that makes CSR, volunteering and sustainability activity transparent, measurable and engaging. Used globally by corporations and foundations, Goodera simplifies CSR, volunteering, and sustainability by automating processes, managing data and facilitating coordination with nonprofits. With program health reports available at the click of a button, Goodera enables companies to showcase quantified impact to customers, employees, and investors with ease. - Goodera is currently deployed by 200 clients -- including Target, Gap, Dell, Amazon and P&amp;G - and engaging 1 million + employee volunteers to 40,000+ nonprofits across 90+ countries across the globe. Managing over $500 million in CSR capital, the Goodera platform is used to collect and aggregate data from internal and third-party sources. Goodera social and environmental impact reports are used for internal progress tracking and in ESG reporting to investors, analysts and corporate boards. - Goodera is co-headquartered in San Mateo, CA and Bangalore, India and is backed by Omidyar Network, Nexus Venture Partners, and SAIF Partners. For more details, please visit us at www.goodera.com

Bangalore

 Goodera - Lead - Center Of Excellence 

 Goodera - Lead - Center Of Excellence  ,Job Description for  Goodera - Lead - Center Of Excellence  in Goodera in  Bangalore for (7-10) years of experience. Apply Now!

Job Description for  Goodera - Lead - Center Of Excellence  in Goodera in  Bangalore for (7-10) years of experience. Apply Now!