jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
12/05 Nayantara K
Manager HR at Godrej Housing Finance

Views:393 Applications:89 Rec. Actions:Recruiter Actions:35

Godrej Housing Finance - Manager - Service Quality (8-12 yrs)

Mumbai Job Code: 924303

Role :

- The incumbent is expected to setup quality framework across front end processes and systems

- Measure and publish dashboards

- Recommend and/or lead changes as a outcome from the measurement and organisational goals

- Project manage the changes directly or indirectly to ensure timely delivery and execution

Skills:

- The candidate to be well versed with BFSI terminology and working

- The candidate should have knowledge of processes and systems across Loan Management Systems, Call Centre Operations, Digital journeys.

- The candidate should have adequate understanding of regulatory framework for HFC and NBFC

- The candidate should have worked or should demonstrate understanding of framework development

- The candidate should have experience in managing projects involving cross functional teams

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.