Manager HR at Godrej Capital
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Godrej Housing Finance - Senior Executive - Service Quality (1-5 yrs)
Role :
- The incumbent is expected to execute quality framework across front end processes and systems
- Publish dashboards
- Project manage the changes directly or indirectly to ensure timely delivery and execution
Skills:
- The candidate to be well versed with BFSI terminology and working
- The candidate should have knowledge of processes and systems across Loan Management Systems, Call Centre Operations, Digital journeys.
- The candidate should have adequate understanding of regulatory framework for HFC and NBFC
- The candidate should have worked or should demonstrate understanding of framework development
- The candidate should have experience in managing projects involving cross functional teams
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