GlobalStep - Manager/Senior Manager - Inside Sales

Exp: 9 - 13 Years

Inside Sales Manager/Sr.Manager Job Responsibilities:

- Ensures that sales pipeline remains full with qualified leads and opportunities.

- Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations.

- Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.

- Closes new accounts by answering telephone, online and e-mail inquiries and verifying and entering information.

- Develops accounts by checking customers buying history, suggesting related and new items, and explaining technical features.

- Maintains and improves quality results by following standards and recommending improved policies and procedures.

- Updates job knowledge by studying new product descriptions and participating in educational opportunities.

- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.

- Set and track sales targets and KPIs

- Contribute and innovate upon sales pitches elevator pitch, second level details as well as objection handling for different channels.

- Execute sales analysis, prepare sales reports and suggest improvements

- Prepare monthly, quarterly and annual sales forecasts

- Use customer feedback to generate ideas about new features or products

- Research and discover methods to increase customer engagement

- Ensure sales, finance and legal policies and procedures are met

- Build an open-communication culture inside your team

- Report whats working and whats not

- Capture and log every interaction on CRM tool

Inside Sales Manager Qualifications/Skills:

- Excellent written and oral communication skills

- Meeting sales goals

- Client base

- Closing skills

- Prospecting skills

- Technical understanding

- Building relationships

- Data entry skills

- Customer focus

- Professionalism

- Motivation for sales

- Hands on experience with CRM software and MS Excel

- In-depth understanding of the sales process

- Strong analytical and organizational skills

- Driven and ambitious individual with a strong desire to succeed

- Excellent interpersonal and team management skills

- Strong analytical and organizational skills

- Problem-solving attitude

Education and Experience:

- Bachelors or masters degree in marketing or a related field

- A minimum of 5 years of previous working experience as an Inside Sales Executive / Manager

- Demonstrable experience leading and managing inside sales team with individual as well as team targets

- Demonstrable experience of managing self and achieving the sales / inside sales targets

- Demonstrable ability of having a solid network on professional channels and communities such as - LinkedIn.

- Technical background / qualification is a plus

- Experience of gaming industry is a plus