Global Process Owner - Order To Cash - Service Delivery

Looking for Female candidates for the said role

- The Service Delivery manager will lead the customer operations for the global geography across a variety of functions across the Order to Cash and Service Operation journeys.

- The role includes managing the people (direct and indirect reports), partners and the process.

- Lead and review operational performance for the team regularly against the defined objectives and plan corrective actions accordingly to ensure the organizations timely delivery of services in accordance with the Service Level Agreements and relevant processes and policies including leading and reviewing Customer Facing Support Activities.

- Provide relevant support and interface with internal partners and stakeholders as required to resolve escalations and queries, manage the operational relationships.

- Continuously promotes Agile methodology through both adopting agile principles and actively championing agile at every opportunity.

- Ensure Global Process Standards are embedded and adhered to in day-to-day operations.