Global HRIS & Operations Manager - IT

- The Global HRIS and Operations Manager will be responsible for leading and managing the design, testing, configuration and maintenance of SuccessFactors Recruiting, Onboarding, Employee Central, Performance and Goal Management and Analytics.

- Manage and drive operations necessary to ensure global core data quality, data structure integrity, and operational efficiency of HR systems in a fast-paced, matrixed organization to support the business

- Organize, prioritize, and rationalize recommendations in the design, development, and automation of HR business processes to support company objectives and ensure that any new business solutions can be supported and integrated with third-party systems as needed

- Implement process change management across the company to drive HR data integrity, quality, reliability and accountability with continual inspection and validation

- Develop, maintain and audit workforce analytic reports, dashboards, metrics and trends to enable recommendations to the Executive Leadership team and the Board

- Collaborate with Regional HR Leadership, IT, and other stakeholders to identify data needs and user requirements, assess available technologies, recommend and implement solutions, and drive change management and adoption

- Manage SuccessFactors projects to ensure functionality is developed in a way that complies with business requirements, established methodologies, and the security of sensitive information using best practices

- Subject matter expert that leads the team to troubleshoot functional problems in SuccessFactors and SAP HCM modules and other application software

- Initiate, research and resolve HRIS problems such as mass updates of data, process flaws, data discrepancies and recommend solutions to meet business needs

- Accountable for SuccessFactors and SAP configuration changes for production support, enhancements, upgrades or quarterly releases

- Direct the business process analysis, creation of business requirements documents, and testing for projects and all system changes

- Develop business relationships and integrate system activities with other departments to ensure successful implementations, efficiencies and stakeholder support

WHAT IT TAKES

- Bachelor's/PG degree preferred in fields such as data analytics, computer science, business administration, or HRIS

- 8+ years of hands-on team leadership/management experience and the configuration and support of HR systems, preferably SuccessFactors modules Employee Central, Recruiting, Reporting, Onboarding, Performance and Goal Management and Analytics

- Champion HRIS change management activities to drive maximum benefits, usage, and operational discipline

- Ability to translate complex information into actionable reporting and insights to support decision making

- Curiosity, strategic thinking, planning and operational implementation skills with attention to detail

- Strong business acumen, analytical, and qualitative skills along with robust excel knowledge

- Excellent problem-solving abilities, good business judgment and strong customer focus

- Proven ability to lead a project team and work independently, a self-starter and quick study

- Working knowledge of benefits, payroll, compensation, and other HR disciplines

- Strong interpersonal skills with the experience preparing content and messaging for an executive audience

- Comfortable reviewing and understanding country specific laws and business needs impacting system configuration