Global Customer Success Head - SaaS Product

Industry - IT-Software / Software Services

Category - Sales & Marketing

Job Type - Permanent

Job Description

- Work closely with the operations / services / sales teams for smooth onboarding and execution of projects

- Lead a team focusing on adoption, retention, renewal, up-sell and cross-sell.

Client Details

Our client is a well funded SAAS product company, and helps organizations in organizing virtual events, summit, trade-shows and drive ROI through the same. They are backed by marquee investors from the VC circle.

Description

- Work closely with the operations / services / sales teams for smooth on-boarding and execution of projects

- Lead a team focusing on adoption, retention, renewal, up-sell and cross-sell.

Profile

- Must have atleast 8 years of relevant customer success experience

- Prior experience in managing US / EMEA customers is mandatory

- Prior team management experience is a must

Job Offer

- Industry leading compensation

- Stock options

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jishnu Banerjee on +91 080 6826 6823

The Apply Button will redirect you to website. Please apply there as well.