Global Customer Success Head - SaaS Product (8-15 yrs)
Industry - IT-Software / Software Services
Category - Sales & Marketing
Job Type - Permanent
Job Description
- Work closely with the operations / services / sales teams for smooth onboarding and execution of projects
- Lead a team focusing on adoption, retention, renewal, up-sell and cross-sell.
Client Details
Our client is a well funded SAAS product company, and helps organizations in organizing virtual events, summit, trade-shows and drive ROI through the same. They are backed by marquee investors from the VC circle.
Description
- Work closely with the operations / services / sales teams for smooth on-boarding and execution of projects
- Lead a team focusing on adoption, retention, renewal, up-sell and cross-sell.
Profile
- Must have atleast 8 years of relevant customer success experience
- Prior experience in managing US / EMEA customers is mandatory
- Prior team management experience is a must
Job Offer
- Industry leading compensation
- Stock options
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jishnu Banerjee on +91 080 6826 6823
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