About us: GigIndia is on a mission to provide meaningful employment opportunities to 100m+ job seekers in India through gigs (part-time jobs). GigIndia empowers enterprises to scale rapidly with on-demand certified 1,000,000+ gig workforce of job seekers across 200+ cities in India. GigIndia's AI/ML technology platform automates the process of recruiting, training and managing the workforce. We are the go-to platform for enterprises having completed 35million+ gigs with us in 3.5 year since inception. We were YourStory's TECH30 2019 startups. GigIndia has raised over - 9 Crores from leading VCs and marquee angels like S Ramadorai (Ex-CEO, TCS) &amp; Kiran Deshpande (Ex-CEO, Tech Mahindra. What we'd like to see: You will help us fuel the growth of the Operations Manager category and have a measurable impact across the region using a combination of strategy, planning, stakeholder management and data driven decision making. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team. You should have the attitude of hyper iteration and excellent attention to detail. You will: - Create operation plans on excel, emails with an estimation of effort and resources - Coordinate with multiple project teams and agencies across multiple cities to achieve the outcome - Manage stakeholders with strong communication on emails and on calls - Ensure documentation of operations and consistent daily reporting to leadership through trackers, dashboards, and emails - Address day to day operations challenges - Be accountable for translating customer needs and business goals into compelling interactive customer journeys and subsequent business requirements. - Maintain a Process-driven approach through continual experimentation and optimization to create and maintain dashboards on operations and relative business impacts. - Operate in a fast-moving environment with full control and responsibility of achieving business objectives - Design and implement processes, specific to the project and client - Maintain relationships with clients by providing support, information, and guidance. - Update product knowledge on an ongoing basis. - Train and monitor team for developing quality leads - Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments. - Establish a high standard for productivity, quality, customer service as well as define user guidelines.. - Prepare annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses. - Maintain consistent professional improvement through company provided workshops, tracking trends and active participation in team projects - Identify gaps everyday and solve them, also keep a track on quality and productivity of giggers You must have: - 3-6 years of relevant experience - Strong analysis and interpretation skills - Ability to plan in the best manner and excellent execution skills - A proven track record of strong client relationships and client service skills - Excellent account management/process management skills - Excellent people management skills - Willingness to learn and enhance own development by taking responsibility for staying informed and up to date with industry knowledge - Leadership skills and ability to drive work by action It would be nice if you have: - Well-developed communication skills, both verbal and written. - Strong organizational skills to juggle multiple tasks within the constraints of timelines - Ability to establish successful working relationships. - A self-starter attitude and should be able to motivate others to improve their quality of work. You would love to be a GigIndian because you get: - Freedom to implement your own ideas and coming up with new strategies - Excellent perks and benefits - A pretty unique &amp; competitive culture and a damn cool set of colleagues - Immense scope of rapid growth based on an objectified performance management system and bi-annual appraisals

Pune

GigIndia - Manager - Operations 

GigIndia - Manager - Operations  ,Job Description for GigIndia - Manager - Operations  in GigIndia in  Pune for (3-6) years of experience. Apply Now!

Job Description for GigIndia - Manager - Operations  in GigIndia in  Pune for (3-6) years of experience. Apply Now!