GetMyUni - Director - Operations - IIT/NIT/BITS/IIM/FMS/XLRI/ISB

Director - Operations - IIT/NIT/BITS/IIM/FMS/XLRI/ISB

About GetMyUni :

- GetMyUni is a CollegeDekho group company.

- Getmyuni is one of India's largest college decision-making platforms in India, disrupting the college admissions space. We serve over 50M+ users annually. For more visit: www.getmyuni.com

- IELTSMaterial.com is one of the largest IELTS test prep platforms globally empowering over 1M users monthly to train for the exam and fulfill their dreams of going abroad for their study abroad education or immigration via IELTSMaterial Global Immigration Services. : https://ieltsmaterial.com

- Getmyuni and IELTSMaterial are a part of the CollegeDekho Group, which is one of India's leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ.

Description :

- Director-Operations will be responsible for end-to-end delivery of enrollment to universities.

- Director-Operations responsibilities includes onboarding clients, talking to senior management at universities including promoters to understand their expectations, and working with product, paid media, digital marketing, and voice acquisition teams to deliver the requisite number of leads, application forms, and enrollment to partner universities.

- Excellence in this role will enable growth into the Chief Operating Officer Role.

Roles & Responsibilities :

- Managing the large outbound sales process

- Client, Customer & People Management

- Drive Performance in the team to achieve KPI's.

- Manage and plan the daily team activities and operations.

- Being the post-sales SPOC for the client and ensuring optimal lead delivery.

- Monitor and review the performance of all the teams

- Working closely with the sales and business development team and communicating campaign feasibility after doing the effective due diligence of each proposed campaign.

- Devise initiatives and execute operations to meet the larger business objectives

- Pre-empt and manage the hiring pipeline and onboarding of the newly hired candidates

- Ensures that the teams' productivity and quality targets are met & should meet the revenue targeted

- Improves campaign results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results from client feedback and providing a remedy through the development of improved service processes.

- Identify process improvement opportunities and provide inputs towards automation.

Qualifications & Skills :

- Tier 1 school in grad/post-grad is important (IIT/NIT/BITS/IIM/FMS/XLRI/ISB etc)

- Should have ideally managed large scale sales processes at edtech or sales driven organizations

- The candidate must have the experience of handling a team of 50 or more

- Extremely number oriented, analytical and should be very comfortable with Microsoft

- Excel and other data modelling and analytics tools

- Extremely high attention to detail is required as you would be dealing with a lot of data and a lot of numbers.