Taleo id - CPG006510

We are only looking for diverse profiles

Summary of Role/Profile :

What is the focus of the function :

- Responsible to Deliver end to end global operations for a Global retail major

Why does this job exist :

- Its a critical role to manage the operational delivery for key retail clients and to grow the relationship through mining the account as well as partner with the sales teams to support hunting of new logos in retail industry.

How does the role add value-

- Expertise in F&A operations adds value to the clients in streamlining existing processes, driving transformation through the SEP program and reducing cost through innovative solution architecture

How is this role unique from others -

- This role is unique in that the leader will have the opportunity to grow an existing relationship as well as expand the retail servicing footprint for the vertical in partnership with the sales team..

Who are the key relationships for this role :

- Business Leaders, Functional leaders, Client CXOs, Sales Leaders

Specific Competence (Essential) :

- Energy/Hunger for Growth

- Intellectual horsepower

- Global exposure

- Commercial Savvy

- Excellent communication and executive presence to connect at CXO level

- Deep Operational expertise

- Ability to influence multiple internal stakeholders & tough demanding clients

- Ability to built deep client partnerships

Specific Competence (Desirable) : Retail Industry Experience

Key Roles and Responsibilities :

- Responsible to Lead Operations & service delivery for existing and all new retail deals in pipeline.

- Front ending the clients and should have capability to understand requirements and customer expectations and deliver solutions

- Will be Required to deliver End to End business impact and drive productivity to ensure best-in class implementations / streamlining the onshore/off shore operation

- Should be able to Manage IT delivery right from inception to steady state. Responsible to provide required support to BD Team

- Should be able to understand the changing environment/ client needs and providing solutions

- Ability to manage Large Span of complex business and operations teams.

- Managing knowledge design, implementation & support for complex F&A domain. Monitor & review solution implementation process in a collaborative manner. Effective communications

Knowledge, Experience and Education :

Essential - Experience of 15-18 years in F&A Operations or retail industry

Desirable :

- Retail Industry certifications / experience

External and Internal Contacts :

- Relationship management with the Internal and external customers

- BPO/ Retail industry connects

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.