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07/05 Shailey
Assistant Manager - Leadership Hiring at Genpact

Views:533 Applications:127 Rec. Actions:Recruiter Actions:31

Genpact - AVP - OTC Transformation (12-25 yrs)

Hyderabad Job Code: 922564

Responsibilities:

- Global Order to Cash Operations Lead

- Work closely with Transformation team to lead global transformation

- Engage with client stakeholders (CXO-2 level)

- Own operations across Order management, master data, collections, cash application, management reporting

- Responsible for creating an environment and culture that fosters process improvement, high performance teams, employee growth, extraordinary customer service, and market-driven competitiveness in Billing

- Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on improvements in execution

- Owns all Billing policies, controls, processes and procedures.

- Enforces all policies, controls, process and procedures for Billing.

- Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.

- Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand.

- Perform and monitor Month End process for each location as well as generate and book Circulation Revenue to JDE

- Foster communication and teamwork within and across organizational boundaries, especially with other SSC departments.

- Hire, train, and motivate the Billing team.

Qualifications we seek in you!

- Rich domain experience on end to end Order Management to Cash management (Collections +applications)

- Ability to handle big teams & create a culture of driving excellence ( across geograhies)

- Good Communication skills

- Critical and analytical decision-making skills

- Expected to take initiative to refine procedures, notify senior management of potential issues, use tact, be discreet and diplomatic in servicing the client

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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