Note : We are only looking for diverse profiles

Taleo id - IMS002609, IMS002608, IMS002603

Name of the position - AVP LDT

Location: Gurgaon/ Hyderabad

Summary of Role/Profile :

What is the focus of the function :

- The objective is to help client organizations realise /solve for their strategic business objectives through tech led transformational thinking. For each client, transformation or value definition is different and depends on multiple variables from maturity of their own processes or industry to the tenure and strength of their relationship with Genpact.

- The function is responsible to drive value to Genpact run operations and then leading to larger end to end engagements. through usage of advanced digital technologies like Robotics, Machine Learning and Artificial Intelligence.

Why does this job exist -

- Running large-scale, complex operations across different clients gives us the unique access to insights that allow us to create value for our clients by improving their processes and creating meaningful business impact. With this ask for digital led transformative, insight led thinking from clients has sharply increased. To strengthen our focus and push on a few large and mature relationships we are now setting up a central team of consultants who can bring in this additional digital focus..

- This is a Fungible central pool of consultants focused towards Consumer Goods, Retail, Life Sciences and Healthcare verticals who will work on different accounts from time to time hence ensuring best practices percolate across verticals

How does the role add value -

- As Genpact takes the leap to becoming a Lean Digital player, it is imperative to have a sound group of professionals who can function as trusted advisors to our esteemed clients and walk with them on the Digital led Transformation journey. Re-imagining the outcomes for the clients and then helping drive the same is a critical element of Genpact's way-forward strategy.

- For the candidates in this role - This role provides the opportunity of working across a range of challenges and client situations, interacting with the account teams(sales & operations and front ending with clients. This will require candidates to be extremely self-driven, consultative and well networked with multiple functional teams in the organization

How is this role unique from others :

- This role enables a dual hat of a skilled strategist and seasoned implementer so as to envision a pragmatic approach that can be implemented rapidly and effectively. The role is uniquely positioned to employ the best practices from the rich Lean Six Sigma foundation, proven methodologies and diagnostic tools, and leverage the portfolio of digital solution assets to create a transformation roadmap that's cost-effective as well as easy to adopt and take forward Provides an avenue to drive end-to-end solutions and leverages internal and external multi-function perspective to customize solutions for our clients.

What are the minimum prior qualifications to be an applicant for this role :

- 7-12 years of experience of running Tech led Transformation / Process Consulting projects.. Atleast one full lifecycle implementation experience of Digital platforms like Robotics / Machine learning/ Artificial intelligence

Specific Competence (Essential) :

- Excellent communication - verbal and written

- Strong Presentation skills

- Consultative selling expertise

- Consulting project delivery - timeline and milestone management, Stakeholder relationship management

- Creative thinking/innovative mind-set

- Strong business acumen and understanding of business issues across focus sectors

- Ability to engage senior client management on offerings, emerging issues in focus

Specific Competence (Desirable) :

- Judgement, personal effectiveness, team handling

- Competence in handling Change Management

- Demonstrated competency in navigating through structured as well as unstructured client business settings

Key Roles and Responsibilities :

- Bring in perspectives of Advanced Technologies - Robotics, M/c learning, Cognitive Computing, Natural Language Processing, Analytics etc. to enhance the transformation opportunity for existing / new clients

- To bring industry knowledge, world class capabilities, innovation and cutting-edge technology to our clients

- Partner with multi-function teams and onboard all important stakeholders to constantly enrich the engagement for clients

- Lead right from business diagnostic and initial opportunity assessment all the way to planning and strategy development through implementation

- Act as a true visionary for the client and help them drive large meaningful impact and long term benefits from the Genpact association

Knowledge, Experience and Education

Essential :



- MBA / CA / BTech/ MCA with 8+ years of experience

- Prior solution design, consulting experience or IT domain consulting experience, Process consulting experience preferred over business/ strategy consulting

- Proven track record of driving transformation in client operations

- Atleast one full lifecycle implementation experience of Digital platforms like Robotics / Machine learning/ Artificial intelligence

- Demonstrable client / stakeholder Management and Project Management Skills

Range of experience can be :

- Experience with F&A processes

- Global Exposure

- Digital- robotics, AI, M/c Learnings

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