Note - This role is for Diversity only.

KEYWORDS :

Mandatory : HR Operations/transformation,

Any of these : Consulting, Solution Development, Proposals, pre-sales, offerings, RFX/RFI/RFP,

Location - NCR

- We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.

- From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies- ways of working.

- Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do- on a foundation of unyielding integrity.

We are Genpact. Transformation happens here. Come, be a part of our exciting journey!

Inviting applications for the role of AVP- HRO Solution Architect

Description of the Role :

This role is for a professional with deep experience in HRO Industry. This role will provide expertise in : driving transformation projects for Genpact's key Industry clients ; Leading HRO specific thought leadership focusing on providing best practices to handle HRO nuances and trends; Building talent and supporting pre- sales and solutioning

Responsibilities :

a. Create Industry specific solutions

- HRO Practice Development along with supporting Sales team's efforts on solutions with the specific focus on solution development

- Provide expert inputs for development of new Industry solution

- Provide sales support i.e. inputs to sales proposals, client visits, new solution development

- Designing solutions per client's requirements; developing, implementing and transitioning processes in line with the strategy specified by the client

b. Drive transformation projects

- Collaborate with sales and re-engineering team to create specific proposals for HR transformation projects for clients

- Participate in driving transformation projects, HR Shared Service assessment, design & implementation for clients

- Identification of opportunities for implementation of HRO leading practices at potential client deals

- Collaborate with client delivery teams for implementation of Industry specific leading practices

c. Lead Thought Leadership

- Identify industry benchmarks, leading practices, industry specific processes for each HR sub-process

- Embed Industry leading practices into new client solutions

d. Digital

- Bring industry knowledge, world class capabilities, innovation and cutting-edge technology to our clients along the HR life cycle to help them raise their performance to new heights

e. Talent development

- Collaborate with Capability Development/ Training team for identifying new training modules applicable for development of skills across various proficiency levels

- Provide expertise on development of new training modules

Experience and Qualification :

a. Specific experiences should include

- Experience in Hire to Retire Operations for clients/Solutioning/consulting role/s

- Understanding of key benchmarks, and ways of driving performance to match benchmarks

- Ability to drive delivery excellence (best practices, quality principles, best in class technology and tools, productivity, analytics)

- Has engaged directly with Clients (Business Leadership) across Geographies (cross culture experience is desired)

- Is able to work with multiple stakeholders e.g. delivery leads, account management, clients and operational excellence teams

- Good knowledge of MS office (Excel and PowerPoint advanced skills) and must be a creative thinker

- Experience on HR ERPs like SAP/Oracle is required ( Experience on Workday will be a huge differentiator)

b. Skills and Behavioral attributes:

- Excellent communication skills - written and verbal

- Flexible, self-starter possessing intellectual curiosity

- Experience of working with senior leadership

- Be organized and capable of multi-tasking

- Ability to think at strategic levels and derive inferences from a situation

- Possess good decision making and analytical skills

- Ability to cross-reference projects and benchmark

Specific skillsets required :

- Extensive experience into HR Operations/transformation for clients with Solutioning /consulting / pre-sales experience

- Experience/exposure on US, UK Payroll system

- Knowledge on emerging trends on HRO into different industry and regions

- Experience in Pre sales, RFP/RFX and have worked on customized solutions

- Expertise in driving Transformational Services

- Expertise in providing innovative solutions - Digital, RPA

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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