Recruitment Team at Genpact
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Genpact - AVP - F&A Operations - PTP/RTR (10-25 yrs)
Location: Kolkata
Essential
- This role is a combination of F&A domain skills, excellent people management skills and process improvement mindset, good commercial sense and excellent customer facing skills
- Extensive exp in - RTR / PTP Tower
- Graduate/Post Graduate in Commerce or CA with 10 years in the F&A domain
- Prior Operations experience in the BPO Industry
- Experience in leading large teams
- Involvement in Six Sigma initiatives and projects
- Transitions experience
- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective
- Actively engage with customers to understand and address customer pain points
- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team
- Align to customer goals and deliver on commitments consistently
- Ability to foresee risks, be proactive and predictive while developing mitigation plans
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