We are inviting applications for the role of AVP, Insurance Operations Lead

Minimum qualifications

- Understanding of Insurance Industry and excellent knowledge of Life, LTC and Annuities products - across New Business, Policy Administration and Claims functions

- Excellent operating skills- People management, Client management and managing basic hygiene operations

- Sound knowledge of various digital technologies in the market- example RPA, AI, NLP and ML- Having implemented one / few of these will be a plus

- Ability to prioritize and manage effectively across many competing and concurrent tasks

- Ability to manage multiple geographies and understand the cultural nuances

- Ability to manage through indirect authority and matrixed organization structures.

- Strong negotiation, facilitation and influencing and consensus building skills

- Exception verbal and written communication and Presentation skills. Should be able to prepare and present independently & confidently to senior leadership within GENPACT and Client organization

- Ability to work with all levels of the organization

- The Individual should have exposure/experience to systematically evaluate business opportunities, the ambitious attitude to build on existing capabilities

- Leverage lean six sigma framework to drive continuous performance improvement

- Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps

- Proactively understand Clients' business need and propose appropriate solutions. Manage engagement staffing levels to deliver client expectation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.