Responsibilities : 

- The CD is responsible for shaping and negotiating the commercial relationship between Genpact and its clients during the pre-sales process of large and / or strategic deals. The CD is also accountable for providing an effective commercial handover to colleagues in transition and operations to ensure mutual success for the client and Genpact during implementation and delivery.

- You will work with Genpact colleagues in sales, solutions, legal and operations to develop compelling commercial strategies that will enable clients to achieve or exceed their business objectives, whilst ensuring effective and appropriate risk management for Genpact.

- In addition, you will ensure that contract obligations between both parties are clearly defined, in particular statements of work, outcomes (including service levels), charges and other financial structures.

Skills and Experience

We are looking for candidates who can display high levels of performance and competence in a pre-sales CD or equivalent role whilst serving with a leading global provider of outsourcing, transformation and digital services.

 In particular, we are interested in the following:

- Extensive experience of negotiating (and ideally managing) outsourcing, transformation and digital services contracts. In particular, shaping legal and commercial terms including pricing and service levels, and identifying and mitigating contract risks and obligations.

- Excellent skills in the drafting of outsourcing, transformation and digital services contract documentation, in particular definition of roles, responsibilities and obligations.

- Thorough understanding (including drawbacks) of the full range of pricing and financial structuring options for these services, including fees at risk, gain share, subscription models and deal bonuses.

- Very good knowledge of relevant Genpact service domains e.g. finance and accounting, sourcing and procurement, supply chain, order management and IT services.

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