General Manager - Warehouse Operations - Internet/eCcommerce

Job Description:-

- Manage effectively the day-to-day operation of the warehouse and team through the operational team leaders and area managers and managing warehouse processes such as inbound, inventory management and outbound operations.

- Drive RCA/quality Culture throughout the team and analyse reports such as quality complaints, pilferages etc. to drive improvements.

- Manage, mentor, hire & train the warehouse team.

- Responsible for the security of all warehouse assets and infrastructure.

- Manage the returns to the Warehouse and ensure items are dealt with promptly along with maintaining regular communication with last-mile managers to update on any supply challenges.

- Responsible for maintaining the stock levels and re-ordering of all products to ensure 100% fill rate.

- Ensure the warehouse is compliant with current Health and Safety regulations and that the warehouse team is trained appropriately.

- Manage a multilayer team of size 200+.

- Regularly appraise team members and carry annual performance review at the communicated time. (Basis HR Department Communication).

- Manage vendor relationship with all local vendors to ensure smooth supply.

Desired Candidate Profile :

- Handled a team size of 200 + members. (Mix of on role & off role)

- Good communication/stakeholder management skills.

- Warehouse operations experience is mandatory.

- Good understanding of MIS.