Hiring for General Manager for One of the Top notch Client. Key Role Attributes 1. Result Orientated - Ability to chase results and achieve more with less - Comfortable with ambiguity and stringent timelines 2. Accountable - Own end to end Project delivery as planned - Subscriber experience - Business Output &amp; Productivity 3. Collaborative - Lead the requirement gathering process working closely with all business stakeholders and IT teams/vendors - Work with diverse cross functional teams within or outside customer operations on all change management and transformational projects, end to end 4. Innovative - Believe there is usually more than one effective ways to address a problem. - Be willing to experiment and take calculated risks - Proactively identify opportunities to leverage capabilities to drive cost savings or improve customer experience 5. Analyst - Is experienced in data-based decision making to achieve business objectives - Define apt measures of success and track improvements pre - post improvements for respective interventions - Understands business challenges and has ability to identify technology support requirements to achieve business objectives - Should have an eye for details and be meticulous in his/her approach 6. Effective Communicator - An effective communicator both, oral and written - Leads Inter-departmental &amp; Cross-functional coordination and communication - Best practice sharing amongst team members PERSONAL SPECIFICATIONS ESSENTIAL DESIRED Qualifications - A post graduate in any discipline - Customer Service Experience - Have 10 + years of experience. - A BE / MBA (2 years of work experience post MBA preferred) Technical skills - Contact Centre Technology Solutions - Expert at business analysis - Project Management skills Professional skills - Excellent communication &amp; facilitation skills - Good Listening skills - Ability to document (Good written Communication) - Knows key service delivery systems - CCT Previous role related experience - Min. 10-12 years of overall work experience with at least 5-6 years role relevant experience 5-6 years within DTH, Banking or ecommerce industry in similar role

Bangalore

General Manager - Systems & Solution Design 

General Manager - Systems & Solution Design  ,Job Description for General Manager - Systems & Solution Design  in HR India Solutions in  Bangalore for (15-30) years of experience. Apply Now!

Job Description for General Manager - Systems & Solution Design  in HR India Solutions in  Bangalore for (15-30) years of experience. Apply Now!