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15/12 Sandhya
Talent Acquisition & Head New Business at SearchEnds

Views:1886 Applications:294 Rec. Actions:Recruiter Actions:27

General Manager - Supplier Quality - Manufacturing (11-15 yrs)

Vadodara/Baroda Job Code: 1019269

Job description

Main activities :

Manage the CS&Q in the Plant

- VOC : Voice Of the Customer


- Interact regularly with customers to better understand their expectations and concerns


- Represent the voice of customer and drive the customer centricity within the entity


- Influence the decision process of their entity to always consider the voice of the customers (SPS, etc.)

- Contribute to improving customer satisfaction and achieving quality goals by defining, implementing and managing action plan

- Quality Excellence- Run CS&Q related processes (Issue to Prevention)


- Run the Product Return Management (Analysis and Expertise Center if any)


- Drive Quality Excellence all along the value chain (E2E)


- Drive the relevant quality programs and methods (8D, Lean 6 sigma, SPS, etc.) to ensure continuous improvement


- Consolidate all Non-Quality Costs and drive improvement actions


- Alert the management on issues

- Contribute to the Tailored Supply Chain implementation

Quality System:


- Implement the quality policy, define CS&Q roles, targets and objectives within the entity


- Advocate to drive and implement the Global directives and policies

- Manage the Quality Management System of the entity

- Management & networking


- Network continuously with CS&Q teams to ensure their entity's needs are understood and considered


- Identify & capitalize on best practices in quality


- Ensure the right level of competency for the CS&Q teams


- Be responsible for people management including goal setting, performance management, competency development, recognition, engagement, well being.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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