General Manager - Service Delivery Key Responsibilities: - This position plays an integral part within the RCM practice. - Leads the overall service delivery for one of the service lines. - Will be accountable for the effective management of daily operations and delivery. - Manage large groups of professional billers, coders, leads and managers and oversee operational activities to ensure customer service and quality expectations are met. - Primary contact for coding questions relating to Client services and Operations. Will be required to work closely with the sales and transition team during POCs - Review reports/ dashboard and investigate errors - Understands quality matrices and work towards continuous process improvement - Should manage multiple tasks and create solutions from available information. Desired skills : - Should possess good understanding of RCM practice and continuous improvement of delivery and quality - Should possess good mentoring skills - Should have exemplary interpersonal and leadership skills - Should possess problem solving skills

Bangalore

General Manager - Service Delivery - BPO 

General Manager - Service Delivery - BPO  ,Job Description for General Manager - Service Delivery - BPO  in T3Cogno Private Limited in  Bangalore for (15-20) years of experience. Apply Now!

Job Description for General Manager - Service Delivery - BPO  in T3Cogno Private Limited in  Bangalore for (15-20) years of experience. Apply Now!