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06/11 Kathir Karthikeyan
Director at iReccon Software and Services Private Limited

Views:1222 Applications:106 Rec. Actions:Recruiter Actions:5

General Manager - Sales/Service - New Cars/Spare Parts (10-25 yrs)

Bangalore/Karnataka/Mysore Job Code: 508278

The primary role of a General Manager (Sales or Service) is to manage the entire dealership or either Sales operations and achieve the overall dealership objectives of Customer Satisfaction & Business Results

DUTIES AND RESPONSIBILITIES

- Able to developed dealership business plan and departmental objectives.

- Ensure all dealership targets are achieved as per plan.

- Should be able to look at operations from macro perspective.

- Able to guide his Managers and provide them proper directions.

- Ensure all customers who come in contact with any dealership staff have a pleasant experience.

- Able to review various MIS reports and JD Power reports and takes necessary corrective actions.

- Improve SSI, RDI or any other customer satisfaction scores

- Meets customers and employees regularly to understand ground realities.

- Able to create a "customer friendly" culture in the organization.

- Have good contacts in the industry and business circle.

SKILLS REQUIREMENT

- Should be a strategist.

- Needs to be analytical.

- Good communicator

- Should be very good leader.

- Must be a good motivator.

- Should be good in public relations.

- Needs to be good organizer.

- Needs to manage time effectively.

- Must have business acumen.

- PC literate (MS Word, Excel, Power Point).

EDUCATION

- Graduate

- Engineering / Management qualification preferred.

EXPERIENCE

- Should have headed a small to medium business organization.

- Minimum 10 years in a role of a Manager.

- Automobile exposure preferred.

Kathir
7708502470

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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