Designation : General Manager - India Sales & Business Development

Location : Mumbai

About the Company:

The Company is one of India's leading exporter of frozen food solutions to leading customers in the UK, USA, Australia etc. Exports constitute 85% of the business currently. The Company has a State-of-the-Art plant in Western India built over 60000 sft with over 50 acres- open land and is regarded as one of India's best-frozen food manufacturing facilities. Among other certifications, the plant is BRC AA+ certified, SEDEX, USFDA, EIA & FSSAI. The team over the last 7 years has demonstrated strong Innovation capabilities and delivered a strong top and bottom line. As part of its ongoing growth plans the Company is targeting to build a strong Domestic business with leading QSRs and Institutional customers by leveraging its strong Manufacturing, Supply Chain & Innovation capabilities.

Role & Responsibilities:

- This is a key leadership position and will be a member of the core team of the company with the main objective of assisting in devising Policies & the Framework for business growth within India.

- Achieving Sales Objectives with the assigned Customers; Revenue and Profit Targets

- Leading Business Development by New Customer Acquisition in the desired segment

- Channel Development and Channel Management of the segment

- Key Account Management; Developing Business with International and National QSR / Institutional Customers

- Covering Product Innovation cycle is aligned with the customers

- Ensuring Manufacturing plants, Supply Chain & Customer service is as per Customer specifications

- Ensure that the Company is aligned with the Innovation calendar of the customers

- Providing best in class Customer service to Customers

- Working closely with Innovation team and Manufacturing / Supply Chain & the Quality team and Delivering

- Appropriate Solutions to Customer Needs

Essential Job Functions :

- Achieves Sales Objectives in assigned region

- Develops and maintains a strong relationship with direct customers and channel partners

- Manages actual and potential channel conflict

- Acquires product knowledge by training, self-learning, understanding Equipment- s, usage, Menu analysis, driving brainstorming, Innovation briefs for development, utilizes length and breadth of product lines in maximizing sales revenue

- Coordinates customer product requirements with other departments such as Innovation, Manufacturing, Supply Chain, HR & Quality

- Assists in developing new products participate in market surveys leads new product introduction with the customer's teams

- Participates in Sales planning, provides accurate sales forecasts, makes timely indents, provides MIS to teams as per desired frequency and timeline

- Implements organization and business policies protects and maintains business hygiene

- Provides Market feedback to leadership on competition, customer issues, and market trends

Competencies :

- Ability to work in a matrix organization with cross-functional working culture

- High degree of Customer Focus: Key Account Management - working with strategic accounts

- Leadership abilities to lead a cross-functional team and drive Team results

- Keen learner - Cultivates Innovations and who demonstrates multi-functional capabilities

- A very high level of Problem solving skills and a solutions mindset - superior planning skills.

- Ensures accountability

Skills Required :

- Analytical skills, Communication skills, Product Knowledge, Presentation Skills, Management Skills, Leadership Skills, Industry Knowledge, CRM Knowledge, Forecast Efficiency, Compliance

Position in the Organization :

- Reporting to the CEO

- Team of Chefs, Key Account Management (KAM), Customer Service reporting into this position

- This position is part of the leadership/core team of the company

- External stakeholders being the customers and their teams in the front end.

Candidates from following industries will be preferred :

Reputable MNC / National Food/Beverage Company handling large Institutional customers, Retailers, Foodservice and/or QSR.

Experience :

10-15 years of relevant Industry experience, preferably with demonstrated work experience in building a Food & Beverage businesses with Key accounts

Qualifications :

- Essential - Professional Qualification - Institute of Hotel Management (IHM) / Food Technology / Engineering from a college of repute

- Preferred - MBA/ PGDM in Sales & Marketing from a reputed institution with proven track record in sales and customer development

Salary :

As per Industry (Depending on Profile)

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