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Consultant at Domnic Lewis International
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General Manager - Quality Head - Product Firm (11-22 yrs)
GM Quality Head for a Leading Product based Company with products like PLC, Motor Starters, Circuit Breakers, Switch
FEMALE CANDIDATES ONLY
Experience - 11 to 22 years
Location - Chennai
Mission:
Supervise the complete scope of the quality function or more than 2 specific sub- functions as the ultimate person in charge of customer satisfaction.
Key Responsibilities:
- Manage the Customer Satisfaction and Quality function within one Site and Develops quality action plans allocate Resources
- Interact regularly with Customers to better understand their Expectations and Concerns
- Represent the Voice of Customer and drive the Customer Centricity within the Entity
- Influence the Decision process of their Entity to always consider the Voice of the Customers
- Contribute to improving Customer Satisfaction and achieving quality Goals by defining implementing and managing action plans
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