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23/04 Rekha
Senior Executive - Talent Search at Global Professional Services

Views:2960 Applications:38 Rec. Actions:Recruiter Actions:10

General Manager - Quality - Black Belt - F&A Domain - BPO (12-17 yrs)

Africa/South Africa Job Code: 328583

South Africa Candidates only

General Manager - Quality Black Belt Certified

Location: South Africa (Johannesburg)

Looking for Candidates who are currently in South Africa

Expertise in Process Excellence for F&A Domain; identify improvement projects which brings efficiency and effectiveness in the process

- Drive performance; advice and recommend performance measurement techniques, SLA tracking as per the predefined metrics and ensure SLA performance is achieved as per the agreed targets with the client

- Responsible for improving P&L for the account to meet the Margin commitment through process improvement initiatives like SU improvement, etc

- Responsible for ISO Certifications for the Account (responsible for Adherence and Norms)

- Drive projects / initiatives to achieve productivity committed to the client over the period of time;

- Change Management skills to tackle challenges faced during process go-live and stabilization period

- Permanent role Individual Contributor SA Salary

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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