DESIGNATION: GENERAL MANAGER - QA

RESPONSIBILITIES:

- Ensuring legal obligations are followed and ensuring compliances with regulatory bodies

- Review existing SOP and make suggestions for changes and improvements

- Implementation of SOP's where non-existent

- Overseeing product development procedures to identify any deviations from quality standards

- Documentation & implementation of FSMS (ISO 22000:2018/FSSC 22000) requirements to ensure audit compliance

- Identify & implement new initiatives to circumvent any Food Safety Risks across the complete Food Supply Chain including but not limited to the Stores, Commissaries (owned and outsourced), Coffee Roastery, Dry & Chilled Trucks and the Warehouses pan India

- Carrying out Stores, Commissaries (owned and outsourced), Coffee Roastery, Warehouses and Supplier audits on a pre-defined and agreed frequency

- Monitor and enforce proper sanitation and housekeeping procedures in Stores, Commissaries (owned and outsourced), Coffee Roastery and Warehouses

- Basic and Advanced food safety training to all partners

- Analysis of customer complaints with detail root cause analysis and corrective action

- Work with own/ outsourced vendors on Quality Complaints - corrective actions, preventive measures. Conduct trend analysis on food complaints

- Ensure Microbiological and chemical analysis is carried out as per FSSAI guidelines for all raw materials/ finished products along with maintaining consolidated data pan India

- Work closely on long term sustainability projects like, Plastic Ban and alternatives; Waste Management etc

- Upgrade system and standards of the business as per ISO and FSSAI requirements

- Monthly QA report to the management on the performance of the QA standards, complaints, audits conducted with scores, trainings conducted, processes implemented

- Measure performance and identify any areas of weakness, recommending and implementing improvements

- Guidelines for store construction and layout to meet the Regulatory and Food Safety requirements

REQUIREMENT:

- Should be a science graduate/ post-graduate with food science or microbiology

- Minimum 12-15 years of experience

- Knowledge & understanding of Food Safety, Legal Metrology, FSSAI & Codex

- Knowledge of Regulatory and Compliance

- Proficient in MS Office

- Certified Internal/ Lead Auditor (HACCP/ISO/FSSC/BRC)

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