16/01 Dipa GH
Executive Search at Live Connections

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General Manager - Operations - BPO - Capital Markets/Financial Services (14-18 yrs)

Hyderabad Job Code: 654573

A Leading Domestic BPO Sector is looking for GM - Operations.

Designation / Position: General Manager Operations

Exp: 14 yrs

Location: Hyderabad

PG Qualification MBA

CTC: 40 to 45 LPA

Job Description Experience of 14 + years in managing and growing operations across BPO in Capital Markets/Financial Services

- Manage End to End Service Delivery 

- Work very closely with Delivery teams on TAT Management, Process Improvements, Regulatory Compliance

- Strategise & Build the frame work and ensure to stream line

- P&L Management through Effective budget allocation and manage overall Cost of Operations

Profile Description: MBA with 14 yrs of exp into Domestic BPO from Capital Services or Financial Services

- Strong Operational Knowledge, Service Delivery, Customer centricity & relationship management

- P&L Management & Cost Optimization

- Experience in handling large and diversified teams

Contact Details Dipa Rani / 9556641101

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