General Manager - Mall Operations (12-15 yrs)
- Drive overall mall operations by managing the retailers, customers, outsourced agencies etc leading to increased footfalls & enhanced consumption
- Modify mall management strategy & implement processes related to parking, house-keeping, horticulture, pest control, facade cleaning & common areas
- Prepare & ensure adherence to annual budget for operations, security & engineering; review with the last annual cycle
- Complete leasing process by retailer, provide with Occupant's Manual related to store display, logistics, garbage, mall timings etc
- Monitoring food court operations for food & service quality, hygiene, sanitation
- Identify agencies, training needs, define service standards for House-keeping, Horticulture, pest control, engineering, fa- ade cleaning & ensure parking revenue maximization
- Liaise with local authorities & ensure that all permissions are in place
- Oversee the reward & recognition schemes for motivating outsourced staff within Housekeeping, Parking, Security & Engineering
- Sound Knowledge of Mall Management practices, maintain retailer relationship,
Experience : 12-15 years
Age : 34-38 years
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