General Manager - Learning & Development - Telecom

Looking for candidate to take up the position for DGM Learning & Development for global provider of telecommunications solutions and services.

Location : Delhi & Mumbai

Reporting to : VP - L&D

Position Summary :

- This person will front end the LnD function for the Digital organization in company

- Mandatory - to be engineering graduate, to understand the technical skill sets and competencies for the target group assigned

- Strong communication skills is a must

- Role would involve frequent interaction with the leadership and HRLT

- Key deliverable - Identifying the training needs, analyze and ensure execution and facilitation

- This role will start as an individual contributor with support from the rest of the LnD team, but would grow into a team management role in future (the size of the team, however is not to be confirmed)

- Global role : as the employee base for the vertical has global presence

- Should be strong at Domain training and Soft Skills / behavioural training

- Managing the region's Learning & Development function through partners and ensuring effective and efficient training operations.

- Role involves giving learning insights and strategic inputs for improving the company Framework to enhance customer and employee/partner experience and provide a world-class customer service.

- Advising managers as well as supervisors on how they can contribute to the training and development of their fellow personnel.

- Planning, managing and bringing to fruition multiple projects for Group L&D are part of the job role. Delivering ROI on key performance metrics using business partnership and consultancy approach is integral to this role.

- Identifying personnel and supervisors who are in need of additional training.

- Designing in-house materials and resources for employee development and education.

- Developing a blended approach which integrates different learning modes, such as coaching, classroom instruction, online learning and action learning.

- Implementing blended learning strategies and training sessions at a managerial level.

- Managing the development of one or more training teams.

- Managing the budget for the organization's training processes.

Suhail Khan