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18/04 Harjot Kaur
Practice Lead at Smart Source

Views:2442 Applications:229 Rec. Actions:Recruiter Actions:73

General Manager - Learning & Development - BPO (10-18 yrs)

Bangalore Job Code: 688427

Urgently hiring for General Manager Learning & Development with a Top BPO in Bangalore.

Need candidates having hardcore experience in BPO/Call Center Training.

APPLY ONLY AND ONLY IF YOU ARE AT NUMBER 1 OR NUMBER 2 IN HIERARCHY IN TRAINING DEPARTMENT.

AGE SHOULD NOT BE MORE THAN 44 YEARS

- Design, develop, implement and measure the effectiveness of state-of-the-art learning and development, customer service, sales training, and coaching programs.

- Leading organizational needs analysis and creating performance improvement solutions focused on talent capabilities, processes, engagement, and a talent management system implementation

- Drive ongoing learning needs analysis, design, scripting, development, assessment, implementation and evaluation of training materials to ensure alignment with business strategy

- Design and deliver, both in house and with expert third parties, solutions that include a blended approach to learning such as coaching, classroom training, experiential learning, distance learning, and online learning.

- Develop and manage a training budget

- Create and design the training vision to integrate business strategy to individual performance.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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