Recruiter at Ealamiun Resource India Pvt Ltd
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General Manager - Franchisee Development & Operations - Retail Luxury Brand (9-15 yrs)
General Manager - Franchisee Development & Operations - Retail Luxury Brand
- Manage and drive the franchise business to ensure success for the brand and franchise partners
- Identify and secure new partnerships and store openings
- Identify potential franchise partners and determine whether they would be profitable and aligned with the vision of the brand
- Re-organise processes to streamline and ensure it is scalable and set up for growth
- Ensure a solid understanding of the strategy for wholesale distribution to avoid conflict and ensure harmony between the wholesale and franchise business
- Oversee wholesale sales to franchise partners to ensure they are buying the correct product for their stores and meeting or exceeding their spend commitments
- Together with the Planning team, track the weekly sales for all partners, conduct analysis and prepare reports for the business
- Work with franchise partners and Merchandising team to ensure the correct product is available for all regions.
- Provide feedback and manage expectations so the Merchandising and Design teams cater to the franchise business needs
- Work with the Customer Care team to ensure a high level of support to all franchise partners in regard to swaps, reorders, shipments, returns, etc
- Ensure franchise partners work closely with the Marketing team to ensure their marketing activities are within brand guidelines
- Collaborate with the Retail team to ensure the International Franchise network of stores is an extension of their own store strategy and consumer experience
- Ensure franchise partners work closely with the Visual Merchandising team to ensure visual and window standards are being met and adhered to.
Person Specification :
- Ability and willingness to travel, to visit stores to ensure standards are being met, staff are trained, and partnerships are operating smoothly
- Ability to build and maintain strong relationships with partners
- Experience growing a franchise business within Asia and the Middle East within a luxury retail brand
- A highly motivated and organised individual
- A positive and authoritative individual not afraid to challenge
- Works well independently and within a team structure
- A second language is preferred but not required
- Excel Skills
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