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29/03 Manu
Senior Consultant at Kilpatrick

Views:320 Applications:86 Rec. Actions:Recruiter Actions:28

General Manager - Digital Transformation - IT/BFS/BPO (12-18 yrs)

Pune Job Code: 1070637

General Manager Digital Transformation


Role purpose : Purpose of the role is to drive the conceptualization, development and implementation of Digital as a Service (DaaS) approach & provide advisory/consultancy services to Local Market/Group entities. The role oversees development & implementation of Digital Lean process, reengineering initiatives to enhance speed, simplicity & accuracy for the LM/Group entities. They also play a crucial role to act as a Program Manager, to bring change management, transformation and project management expertise to generate custom Digitalisation Roadmaps & smooth project deployment for the Local Market/group entities in scope.

Key accountabilities and decision ownership :

- Oversees the E2E project and works very closely with other cross functional teams & key stakeholders and across the LM/Group entities and Strategic Projects Leadership.

- Leads the team of DaaS advisors in doing Local Market/Group review & assessments to generate custom Digitalisation Roadmaps for the processes in scope.

-Identifying commercially viable business opportunities to develop automated solutions for partners.

-Deliver automated solutions according to partner specifications on time, as per the available budget, according to local market/group IT and Security standards

-Lead / mentor cross functional & centre strategic/transformational projects with the aim of driving efficiency/effectiveness and providing visibility to stakeholders on performance bottlenecks and by identifying efficient approaches to accomplish task.

Core competencies, knowledge and experience :

- Knowledge of process improvement (e.g. Lean, Six Sigma), automation, and rationalisation methodologies

- Functional experience (ie. Finance / Enterprise Operation and Processes) and Strong understanding of the business processes

- Strong commercial experience in a global technology / managed services environment

- Experience in continuous improvement/ process improvement and design

- Experience of data analytics, statistics, data insights reporting

- Experience in working in an Agile Organisation / Model

Women-friendly workplace:

Maternity and Paternity Benefits

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