PURPOSE:

The purpose of the role is to help the organization set and execute digital initiatives that will monetize data, drive digital revenue, improve customer experiences and employee engagements, optimize operations, and create new business value.

The incumbent will oversee teams that use agile, data-driven, and digital solutions to address the human factors that affect an organization's capacity to achieve its strategic goals. These factors include the way the workforce is structured, how to define and develop the workforce, and how to cultivate, engage, evolve, measure, and incentivize the workforce.

RESPONSIBILITIES: (include but not limited to)

We are currently looking for an evangelist to create a strong digital culture within the organization and the external ecosystem of customers, vendors and partners.

- Develop the overall digital transformation strategy and specific plan(s) for the full lifecycle of technical implementation and new technology initiatives using the company's exclusive methodology and tools.

- Identify tools and technologies (internal and external), which will transform the business and positively impact top line

- Map out stakeholder journeys (all external stakeholders) to improve stickiness, conversions, satisfaction

- Conduct assessments of corporate culture, performance, and change readiness while leading one or more teams to build and implement digital, data visualizations of our work products for customers.

- Define prospects for future learning that will allow the application of digital transformational technologies.

- Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation

- Accountable for key areas - digitization, Analytics and Operations.

- Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.

- Establishment of the digital capability to deliver an organization wide customer centric transformation in alignment with the overall Group and Business's vision and strategies

- Be the activist and the promoter of digital technologies for driving a top-down digital culture and work as a cross functional change agent across the organization

- Recognize the full scope of the client's technical environment.

- Showcase the interpretation and use of analytics and models to a business problem.

- Inform the customer on industry developments and best practices that will affect them as they navigate the digital world.

- Deliver using Agile SDLC techniques to improve solution quality, allow for flexibility, and discover new growth possibilities.

- Supervise the work done by the Human Capital team (Change Specialist, Communications Specialist, Training Lead, Training Developers, Analytics Specialist, etc.)

- Build, manage, and continue to grow a digital-innovation ecosystem, both internal and external

- Manage the entire work plan for the digital transition, provide weekly status reports, locate problems and control risks.

PROFILE REQUIREMENT:

- A post-graduate from tier-2 institutes with 9-12 years of experience having spent at least 5 years in a team management role

- The incumbent must possess strong project management abilities, as well as knowledge of the organizational structures of contemporary businesses and, of course, change management capabilities.

- Must have soft skills in addition to technical ones, such as the ability to communicate, inspire, foster a collaborative work atmosphere, and comprehend and evaluate business procedures.

- Should be adaptable, but also need to be able to understand the business environment and recognize shift signals. Thus, strong in achieving the goals.

- Ability to read and understand the most recent technical advancements (such as big data, artificial intelligence and machine learning, the internet of things, and cyber security) and connect them to the organization's actual processes, cultural models, and infrastructures.

- Proven track record of leading successful digital transformation projects.

- Understanding of core business processes and associated technical solutions

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