General Manager - Digital Department with a TOP International Renowned brand Brand in Mumbai [ONLY FOR FEMALE CANDIDATE} (10-16 yrs) Purpose of the role: To develop and implement significant digital projects, maintain BAU Website Operations raising revenues from our UK client government website working closely with AMT colleagues. Areas of Responsibility & brief description 1. Design and implement digital projects within budget and time requirements 2. Achieve revenue objectives for the website and monitor progress 3. Develop an integrated customer experience ensuring appointment booking and payment gateways are maximized 4. Analyse user behavior, customer insight, and marketing analytics metrics to drive development and AMT interaction 5. Generate innovative ideas to increase web traffic 6. Collaborate with internal teams to ensure consistency of the global product 7. Suggest new optimization methods to improve customer experience 8. Ensure web best practices are delivered 9. Train internal teams to use digital technologies Indicative KRAs/Budgetary and Revenue Responsibilities: 1. Revenue objectives in line with project objectives 2. Customer satisfaction score in line with benchmark and above 3. Achieve UKVI client SLAs 4. Ensure successful implementation of projects - on time and budget as established 5. Audit &amp; Compliance - in line with InfoSec, GDPR, accessibility standards 6. Monitor and control budgets and expenses Education: BS/MS degree in Marketing, Digital technologies or relevant field Experience: 1. Proven experience as a head of digital/senior e-commerce manager 2. Solid experience with web-based technologies and digital technologies 3. Understanding of how digital channels work 4. Experience building scalable and secure platforms 5. Experience working in matrix organizations Knowledge &amp; Key Skills: 1. Excellent interpersonal and team management skills 2. Familiarity with Google Analytics, Jira, and Confluence 3. Hands-on experience with SEO and CMS software 4. Strong analytical skills 5. Solid project management and organizational skills

Metros

Mumbai

Navi Mumbai

General Manager - Digital Department 

General Manager - Digital Department  ,Job Description for General Manager - Digital Department  in Smart Source in  Metros Mumbai Navi Mumbai for (10-16) years of experience. Apply Now!

Job Description for General Manager - Digital Department  in Smart Source in  Metros Mumbai Navi Mumbai for (10-16) years of experience. Apply Now!