General Manager - Consumer Engagement/MarTech & Digital Engineering - FMCG

General Manager - Consumer Engagement, MarTech and Digital Engineering- FMCG industry

We have an urgent mandate for a General Manager - Consumer Engagement, MarTech & Digital Engineering position with the topmost FMCG MNC in India. The position is to be based in Bangalore.

Company Profile :

Our client is the topmost FMCG Groups of India and is an integrated and diversified group. With a market capitalization of over US $ 50 billion and a turnover of US $ 10.0 billion, it is Rated among the World's Leading Companies. It has a very diversified product portfolio including FMCG, personal care, haircare, household care segments and a portfolio of strong brands and leading market shares in all product categories. It employs the best talent in India and is one of the best FMCG employers to work for.

Job Description :

The Role and Responsibilities :

- Tech Lead for D2C platform with full ownership of customer journeys, UI/UX, product strategy & roadmap

- Provide strategic leadership, guidance, and insight during solution definition activities from ideation through exploration to ensure roadmap and architecture alignment

- Manage the product throughout its lifecycle - design, build & implement

- Evaluating D2C technology choices and platform build Business ERP & Accounting platform choices as per needs of the business

- Identify and work with technology partners to execute solutions, thereby

a. Ensuring that the key technology services are resilient, secure, and scalable.

b. Creating cost-efficient contracts with Vendor Partners.

c. Oversee each sub module life cycle from conception to completion, with an emphasis on technical soundness and cost.

d. Devising and establishing IT policies and systems to support the implementation of such technology solutions

- End-to-End Martech platform ownership for notifications, Attribution, Data Management & Analytics

- Partner with Tech partners - Product owners, Solution integrators for design and implementation of solutions

- Be the trusted advisor to internal stakeholders on technology/platform choices; influence them on investing in right tech capabilities

- Being a Change Agent while bringing holistic appreciation of business and technology

- Collaborate with internal team to implement marketing use cases, including advanced analytics, marketing automation, and management of customer data

- Partner with marketing and customer operations (insights and analytics) teams to ensure prioritization and implementation of use cases that deliver high value

- Drive project delivery with shared accountability for value creation, results delivery, cost management

- Be the instigator for developing Business Solutions for operations, customer engagement and employee experiences

Required Skills :

- Sound knowledge and understanding of business and technology

- Experience in analysis, implementation and evaluation of IT systems and their specifications

- Excellent organizational and leadership abilities, change management and influencing skills

- Vendor Management skills - Proven ability to Incubate, manage and grow an ecosystem of vendor partners enabling accelerated value creation

Educational Qualification : Engineering (IT/CS) / MBA Technology from premier colleges

Experience : 8-15 years of experience in the field of software, eCommerce, technology, or product management

Reporting : Direct Reporting to Chief Information & Digital Officer

Salary : Around Rs.75.0-80.0 Lpa

Job Location : Bengaluru

For this we require you to furnish the following details :

- Your latest updated CV as a word attachment :
- Your current and expected compensation package :
- Your willingness to relocate to /work in Bangalore :