Gartner - Senior Svcs Business Analyst - Analytics Automation

What makes Gartner a GREAT fit for you? When you join Gartner, you'll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We're the world's leading research and advisory company that steers clients toward the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

About the team:

The Advanced Analytics team within Service Operation group generates valuable insights by interpreting large volumes of data for Service Delivery associates and their leaders around new ideas, opportunities and strategies on the way we engage clients, leading to higher client retention.

Job description :

- Implement analytics process improvements: automating data wrangling and manual analytics processes, optimizing data delivery, re-designing data infrastructure for greater scalability, etc.

- Build stable scalable gold standard infrastructure to be able to analyze retention opportunities

- Design and execute unit testing to build error-free automation outcomes

- Ensure compliance of quality processes and standards

- Collaborate with leaders and their teams to understand analytics that could be automated for faster decision making

- Gather requirements from end-users to develop the best automation solutions

- Drive innovation to come up with new analytics processes and automation providing new business ideas and strategies

- Mentor/Coach other associates in the team and be responsible for their deliverables

Essential must-have skills :

- Graduation in Engineering with 3 - 5 - years of experience in business analytics with applied experience of production level coding in Python and SQL.

- Practical understanding ETL processes and ability to write efficient "sub-queries" in SQL for extracting data from enterprise data warehouse.

- Proficiency with using libraries like Numpy, Pandas for data engineering and data preparation.

- Build dashboards in PowerBI as well as optimize PowerBI for performance.

- Ability to work with multiple datasets and curate custom KPIs with the right understanding of the business logic and operational implications

- Strong communication and collaboration skills; be a self-starter who can anticipate business needs and fulfill them in a proactive manner

Benefits:

We offer a highly competitive rewards and benefits package including Company benefits like medical insurance, life insurance, and accidental insurance starting day one, best in industry pay package, flexible work environment, and lucrative paid time off policy, etc. All Gartner associates strive on being high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

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