What makes Gartner's Global Product Management a GREAT fit for you? When you join Gartner, you'll be part of a team with a no-limits mindset that develops new, transformational products using technology-based innovations. Gartner delivers tools and actionable insights which help our clients shape the future of their organizations. Our leading-edge team values collaboration, client-obsession and an entrepreneurial spirit. If you're ready to fuel the future of business with creative technology solutions, Gartner is the place for you.

About the team:-

This is a unique opportunity to make an impact on new product development and management for Gartner's End-User products teams. The product manager role is a key driver for our ongoing transformation of our IT End-User products and will be responsible for maximizing value for our clients resulting from the innovations. This person is a critical member of the cross-functional leadership team and will be responsible for product planning and execution throughout the Product Lifecycle.

Job description:

- Own a defined scope of product development and management responsibilities. Lead initiatives to launch new products or manage existing products (includes end to end issue identification and resolution). Make effective use of technology to drive product experience

- Lead quantitative and qualitative analysis to aid decision making about product concept, strategy and content while applying lean product principles

- Identify and build on new growth avenues for the product

- Uncover the metrics impacting client retention and help scale the positive drivers in the client base. Develop plan of action for low/medium/high usage scenarios

- Work with other stakeholders to capture product utilization, and lead initiatives like client benchmarking, content recommendation studies based on usage and client needs etc. Create / help conceptualize easy to consume Dashboards

- Deeply understand client value drivers to drive high levels of customer satisfaction/retention. Conduct client interviews and capture client feedback to inform and enhance product backlog

- Project Management from conceptualization to launch to retirement. Define metrics to track success

Essential must-have skills:

- 7+ years of experience in a business environment

- Strong Analytical capability with experience in Advanced Excel, Power BI etc. Basic Python experience is a plus

- Strong people management experience (leading Product Analyst (s) and drive impact through their work. Being an effective coach)

- Bachelor's in engineering / Economics / Statistics /Science & master's in business management

- Hands on experience in Program Management & Product Management

- Deep analytical expertise & strong problem-solving skills

- Demonstrated ability to translate quantitative/qualitative analysis into actionable business strategies

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