Key responsibilities:

- Own the client-facing user experience: consolidate requirements from multiple sources, run user and competitive research, define roadmap, author requirements and user stories

- Work closely with UX designers and software developers to ensure the product is built as envisioned

- Serve as a scrum product owner for some products

- Work closely with client teams and software engineers to trouble-shoot technical product issues (e.g., entitlements, technology integration)

- Apply a lean product management- approach to regularly capture validated learnings that leads to shorter cycle times for delivering customer value, using importance/satisfaction framework

- Validate and QA releases

- Interact across functional areas and with senior management to ensure product milestones and other key product success objectives are met, identify and help resolve conflicting priorities

- Represent the line-of-business perspective in cross-BU initiatives with Technology, Research and the BU partners

- Manage, mentor, and support team members as needed

Qualifications:

- Bachelors Degree required, in quantitative research field (e.g., Computer Science, Electrical Engineering, Applied Mathematics, Physics, etc.) or relevant post-graduate experience; Advanced Degree desired

- 3+ years of experience in enterprise software product management and solving complex data problems

- Strong working knowledge of Lean product principles, Software development lifecycle

- Comfort and familiarity with broad range of relevant technologies, such as SQL/Relational databases, Jira, analytics tools and approaches

- Strong visual design, brand, and user experience instincts

- Strong quantitative and qualitative problem solving, including ability to turn quantitative analysis into defendable, actionable recommendations

- Ability to connect well with people of different backgrounds; capability to interviewing clients and leading market research

- Ability to lead/influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment, without direct control

- A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done

- As a leader in our organization, it is important that ideal candidate consistently exhibits the 5 core values of Gartner's culture:

- Integrity: Do the right thing. Objectivity: Be independent and unbiased in everything we do. No-limits mindset: See opportunities where others don't; never settle for the status quo. Collaboration: Work together in teams to accomplish more than what is possible individually. Results: Execute consistently using global best practices.
 

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