Gartner - Market Research Specialist - Social Media Analytics

What makes Gartner Research & Advisory a GREAT fit for you? When you join the world's leading Research & Advisory company, you'll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you'll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication- and rewards it with opportunity. If you're always looking for what's next in business and technology, Gartner is looking for you.

About this Role :

The Specialist in the Social Media Analytics team will help in generating actionable insights for driving the creation of fact-based research from social media data. At the core we are looking for a person who is passionate about learning new technologies, text analytics, digging into rows of unstructured data, drawing recommendations & insights, and using creative ways to visualize & interpret it for research. This person will have a flair of innovation along with a strong exposure to Python, data science and the analysis of unstructured data. They would be working closely with various stakeholders to explore opportunities to optimize data mining techniques and improve the accuracy of insights generated.

What You'll Do :

- Translate research objectives into data & fact-base from social media or text data

- Analyze unstructured social media / text data to find insights and patterns, using advanced data science techniques

- Interpret the patterns & insights in-line with the original research objective

- Create innovative visualizations to represent the insights and create content around its usage in research

- Solve most pressing business challenges with data science, ML and NLP in the center

- Interact with internal & external stakeholders to improvise on the findings

- Work as part of a team in an extremely fast paced work environment with strict SLA's and less turnaround time

- Be responsible for driving data science driven initiatives with some guidance

- Develop strong understanding of Tech. industry and expertise in data science domain

What You'll Need :

- Graduate + MBA (Analytics) from leading A or B-schools or post-graduate in Statistics with a minimum of 1-3 years in social media analytics / data science / text analytics role

- Proficient in Python (i.e. Pandas, Numpy, scikit-learn, etc), R, TensorFlow, amongst other data science related tools, libraries, and experience of working with GitHub

- Ability to apply various analytical models to business use cases (NLP, Supervised, Un-Supervised, Neural Nets, etc.)

- Own all aspects of accessing and using text data, including data cleaning, data normalization, and data preparation to be used for training, testing or inference.

- Must have a strong background in visualization tools such as : PowerBI & Tableau etc.

- Analytical bent of mind with the ability to analyze data, identify patterns from unstructured data sets and to draw useful insights / recommendations from them.

- Robust understanding of basic primary and secondary research techniques.

- Critical Thinking & Problem-Solving Skills : Strong analytical skills and the ability to think independently. Able to work on estimation problems and provide insightful analysis.

- Strong written and verbal communication skills : Should structure all communication for meaning and flow with strong command on English language.

- Eagerness to Learn : Showing strong awareness of the major issues across the IT industry, data science, machine learning and eagerness to learn more

Who You Are :

- Effective Team player possessing the ability to work in an extremely fast paced work environment with strict SLAs

- Possess the ability to create a direct client impact through innovative & creative ways

- Keen to expand horizons with less handholding and to continue with the learning zeal

- Accept feedback effectively for continuous development and be agile to changing business needs

- Maintain absolute positivity with a solution mindset amidst challenging scenarios

What we offer :

- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Employee Provident Fund (EPF) contributions, Parental Leave, Employee Assistance Program (EAP) and more!

- Collaborative, team-oriented culture that embraces diversity

- Professional development and unlimited growth opportunities

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