Platform Owner - Network Services (Manager)

Platform Owner - Network Services will be accountable for end to end management of Garrett's network infrastructure. Responsibilities include managing new enterprise solutions, service continuity service improvement. Work in a cross-organizational fashion to consult and enable network services. The position will require a disciplined approach towards ITSM methodologies ensuring the delivery of information technology services to meet the needs of the business community.

Job Responsibilities

- Platform Owner will define roadmap to network transformation, demand and operation management for network services

- Drive delivery excellence with highly available infrastructure capable of 24x7x365 business operations with a track record of managing teams that supported engineering highly available services

- Manage lifecycle of network infrastructure and services.

- Define and maintain network policies, processes, DLPs & standards.

- Establish architectural standards meeting functional and non-functional requirements by business.

- Identify areas of improvement, optimization, automation, process simplification etc and deliver value to business.

- Accountable for financial planning & delivering optimization targets for hosting services.

- Drive software defined network and automation environment for Garrett business.

- Implement and maintain Hybrid Data Centers' / Disaster Recovery (BC/DR) connectivity.

- Setup and run the governance with the partners. Build strategic relationships for creating value for the organization.

- Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.

- Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.

- Manage team of internal and partner resources.

- Build career plans and retain skilled resources for network function.

Education:

- Bachelor's degree in Information Technology or related discipline.

Experience:

- 10 years minimum of total experience

- 5 years minimum of relevant experience

Key Skills:

- Cisco certifications: CCNP required, CCIE preferred

- ITIL, PMP/PMI certification is a big plus

- Excellent verbal & written communication skills (English).

- Proven leader who combines technical expertise with well-developed business acumen.

- Strong analytic and problem-solving skills leading to effective decision making.

- Experience in managing large scale enterprise heterogeneous network infrastructure.

- Experience working in global environment.

- Ability to prioritize and manage time effectively in a complex environment with competing priorities.

- Ability to deliver quantitative metrics of the environment to help with planning and execution of service delivery.

- Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, Program Management, Operations, and Senior Leadership

- Working knowledge of private cloud virtualized infrastructure needs as well as public cloud

- Deep knowledge of network (ISP & Enterprise) technologies, data center, virtualization, wireless, security, VOIP and disaster recovery/business continuity

- Experience with Cloud Computing platforms like Amazon AWS, Microsoft's Azure Google cloud.

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