Gameskraft - Senior Business Manager - Revenue & Retention - IIT/NIT

Senior Business Manager, Revenue & Retention

As an SBM - Revenue & Retention you will be owning revenue and margin for one of our brands. The role will involve owning end-to-end DAU Management, Engagement, and Retention activities for meeting day-to-day revenue and margin targets.

Role Description :

- Keep track of day-to-day revenue and margin metrics, take proactive actions to manage numbers

- Coordinating with marketing, product, tech, and customer success team to ensure all inputs are aligned to meet immediate revenue targets

- Continuous monitoring and managing 360-degree view of the business, tracking customer trend, deep dive and solve for any unplanned revenue jump or decline

- Owning and managing all monetization and gamification levers like leaderboards, quests, etc

- Plan, design, and experiment with peak revenue properties/tower events, strategize and develop levers to manage low traffic hours/days

- Driving retention and customer life cycle agenda for the brand, rolling out campaigns and incentive offers to manage DAUs/MAUs

- Owning all customer communication journeys across channels - PNs, SMSs, IVR, In-app, etc.

- Continuous innovation and idea generation to unleash the next level of growth integrating all available levers and coordinating across functions

Who can apply :

- BTech/BE from IIT/NITs, MBA from tier 1 institutes

- Min 3 to 5 years of experience in Revenue, Business Analysis, Analytics, or strategy roles in any high growth internet setup.

- At least one stint in managing headline demand numbers in fast-growing internet startups (Business Development and Supply Driven roles will not be considered)

- Experience in managing customer life cycle, retention, CRM activities for internet consumer business

- Capability to consume/analyze a lot of data, curiosity to understand customer behavior, and ability to build in meaningful and actionable insights

- Bias for action, someone who can seamlessly transition between high-level brainstorming and ground-level execution with a focus on getting things done

- The position requires a "hands-on" person who is self-driven, flexible, and able to work well under pressure.

What can you expect :

- A fast-paced and young work environment that focuses on business innovation and personal growth

- The massive and direct impact of work you do

- A high performance, high-velocity environment at the cutting edge of growth and technology in the online gaming industry

- Rubbing shoulders with some of the brightest and passionate people in the gaming industry

- A culture of taking ownership, sharing ideas, and growing along with each product we launch