Shift - 12pm to 9pm

A leading global bank in Mumbai is looking out for Associates in Prime Brokerage. The Account Manager is responsible for servicing a variety of clients, predominantly hedge funds. The Account Manager is considered a central point of contact for our clients. The Account Manager acts as a conduit between the client and the rest of the firm, providing escalation support, navigation, and helping to deliver tangible solutions.

Responsibilities :

- First point of contact for client issues as a primary account manager - oversee the client's accounts and be involved in all client issues.

- Communicate with client as secondary or back up account manager capacity to respond and resolve issues pertaining to trade clearing and settlement, cash management, asset transfers and corporate events.

- Communicate issues and resolve problems.

- Perform root cause analysis for their clients to increase STP and reduce client issues.

- Analysis of data around client balance trends and client market share.

- Ensuring client stays current by introducing latest prime brokerage technology and reporting suite to the client

- Performing activities and checks around regulatory or management checks in the area of short sales violations, analysis of cancel/ corrections of trades, aged settlements, holdings in restricted currency

- Provide services to the Hedge Fund clients in the areas of due diligence inquiries from potential investors, maintaining/checking client fee schedules and their accurate billing, account opening and closing for organic changes to Funds.

- Liaison between Fund Administrators and various teams in swaps desk, listed derivatives, interest and finance, stock loan team to resolve inquiries.

Skills :

- 4 to 6 years of relevant experience in an Investment Bank or Custodian Bank with focus on capital markets

- CA or M.B.A.

- Understanding capital markets and how products trade, settle and are accounted for

- Understanding of prime brokerage business

- Ability to identify and escalate issues effectively and appropriately

- Familiarity with basic accounting principles

- Generalist skill set with the ability to deal with all levels of client organization and our firm's support structure

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